Privacy policy

This policy explains what personal data TradeBridge collects, why, and your rights under India's Digital Personal Data Protection Act, 2023.

Data we collect

• Account data: name, email, password (hashed), two-factor settings.
• Trading data: your accounts, orders, positions, risk rules, copy-trading and webhook settings.
• Billing data: plan, payments and GST details. Card and UPI details are handled by the payment gateway and never stored by us.
• Messages: what you send via the contact form or the support assistant.
• Technical data: IP address, browser and device information for security.

Why we use it

To provide the Service, place the orders you instruct, secure your account, issue invoices, answer support requests and meet legal obligations. We do not sell personal data.

AI assistant

Questions you ask the support assistant, and the account information it looks up to answer them, are sent to our AI provider to generate the reply.

Storage and retention

Data is stored on servers in India. Trading and billing records are kept as long as required by law and for audit; other data is deleted when no longer needed or when you close your account.

Your rights

You can request access, correction or erasure of your personal data, withdraw consent, and nominate a person to exercise your rights. Contact us using the details below.

Cookies

We use essential cookies for sign-in, security and your design preference. Analytics cookies are used only if enabled on this site.

Contact

Questions about this policy: support@example.com.